Assistant Installation Technician

Job Description

We are the #1 provider in OK for cash handling machine repairs and sales to casinos, banks and other entities. This is a direct hire position with fully paid medical insurance, Flexible Spending Account, logo uniform shirts, 401k match bi-weekly, PTO, Paid Holidays, company phone and Company Vehicle.

We are seeking someone who can function well in a fast-paced environment, maintain professionalism and enjoy office humor.

The Assistant Installation Technician serves alongside IT team members to install customer products at their location after a site evaluation for safety and route clearance. This role is an entry level position at FEC with potential career path to Installation Technician or other desired growth within FEC.


Major Responsibilities:

  • Inspect and perform equipment set-up in climate-controlled warehouse

  • Install new software and heavy equipment, upholding highest install quality

  • Troubleshoot, diagnose errors or technical problems and determine proper solutions

  • Operate field automation system, ConnectWise, and log hours remotely

  • Cooperate and communicate with technical team and leaders, and share information

  • Respond to emergency maintenance requests

  • Communicate and interact with customers

  • Adhere to all safety policies and procedures

  • Other duties as assigned


Knowledge, Skills and Abilities Required:

  • Excellent technical and computer skills with strong knowledge of Windows based systems

  • Strong understanding of electronic components and great mechanical skills

  • Excellent troubleshooting skills

  • Great communication and excellent customer service skills

  • Ability to maintain a professional appearance

  • Ability to obtain gaming licensures including extensive criminal and financial background checks

  • Have and maintain a clean driving record

  • Ability to work flexible shifts and adapt to changing work schedules is a must

  • Ability to operate hand trucks, pallet jacks and lift 75 lbs


Physical Requirements: (with or without accommodation)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the responsibilities of this job, the employee is regularly required to climb stairs, ramps; balance and stand for sustained periods of time, stoop, kneel, crawl, reach, walk about on job sites; push, pull and lift machinery; feel with fingertips and recognize temperature; talk; hear to recognize sounds and pitch; repetitive motion of the wrists, hands and fingers. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The worker is subject to both indoor and outdoor environmental conditions. The lift requirement is 75 pounds.


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EEO Employer

Company Description
Financial Equipment Company is a well-established and growing company based in Jenks, OK, with warehouses in Norman and Durant. As the #1 service provider to tribal casinos, we are striving to improve our banking services after tremendous growth in the banking division. We have provided sales and superior customer service for 40 years. The company began as a mom-and-pop shop 40 years ago in the current owners' garage.

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