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Jenks - Produce Customer Svc Clk

Description

JOB TITLE: PRODUCE CUSTOMER SERVICE CLERK REPORTS TO: PRODUCE MANAGER

Produce Customer Service Clerk Summary

I measure my success as a Produce Customer Service Clerk by the following:

- I strive daily to
exceed my customers expectations
by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer with a lasting positive last impression. I know by following the Reasor s Service Model, I do make a difference.

-
I respect my customer
, and those I work with, and this empowers me to do my very best to deliver a quality customer experience for each customer, and to assist those I work with in doing the same.

- My fellow employees and I work to ensure that our
department meets the high standards
set out for us, and that we deliver on every aspect of the
Reasor s Value Proposition
daily.

- I follow the
produce department s merchandising plans and standards
so that my customer will find what they are looking for with ease, and will be excited and delighted by all the other possibilities available to them.

- My fellow employees and I follow all
preparation and/or production procedures
when working with Fresh Foods, ensuring all food safety procedures are followed to ensure our customer has the highest quality product and that all prepared food is safe to eat.

- My fellow employees and I follow the
Reasor s policies and procedures
as we go about our daily tasks knowing that this creates a safe and secure place to work and shop.

-
My safety, my customer s safety and the safety of those I work with
is my first responsibility, and by following the procedures in place, and using the training provided, I go about my daily business mindful I have control over my safety and the safety of others.

- I am mindful that the
equipment and tools
that I use to perform my job are to be used properly and only after proper training. That used improperly, I am a danger to myself, those I work with and possibly my customer.

- I execute Standard Operating Procedures (SOPs)

POSITION REQUIREMENTS:

Must be at least eighteen (18) years old.

High school diploma or G. E. D. equivalent preferred.

Ability to work a flexible schedule including evenings, weekends and holidays as needed.

Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change.

Ability to interpret, understand and follow instructions.

Ability to complete tasks in a timely manner.

Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 60 pounds without assistance

Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight. Squatting, kneeling, climbing and/or crawling may be required occasionally.

Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.

Stands and/or walks continuously throughout shift.

Visually locates merchandise and other objects, as well as verifies information, often in small print.

May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity.

May be exposed to cleaning solvents or other chemicals.

May be exposed to latex, eggs, nuts, soy and wheat.

Employment at Reasor s may be contingent upon completion and our evaluation of a personality assessment, drug screen, employment reference check and criminal background check.

Requirements

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