Application Sales

Application Sales
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Date: Jul 1, 2018
Location:Jenks, OK, US, 74037
Company: Dover Corporation
"TWG" is the group name we use to refer to the industry's foremost producers of quality winches, hoists, gear drives and electronic monitoring systems for global industrial applications. The seven brands comprising TWG include Tulsa Winch, Rufnek, Greer, dp Winch, Gear Products, Pullmaster and LANTEC. Operating from the Jenks, Oklahoma facility are the Tulsa Winch, Rufnek, Greer, dp Winch and Gear Products brands with Pullmaster and LANTEC brands operating from the Surrey, British Columbia, Canada.
By drawing upon the talent of our dedicated employees and the strengths of these brands, TWG, has become known around the world for providing innovative products and solutions designed and manufactured to high quality standards and delivered to our customers on time. The products and solutions produced by TWG find their way into diverse applications including onshore oil and gas, the utility industry, commercial and governmental towing and recovery, construction and offshore cranes, marine applications including fishing and cargo handling, forestry and mining applications and a myriad of other construction applications.
We feel that our success is directly attributable to the creativity, commitment and enthusiasm of our employees.
Application Sales Engineer is the primary technical resource for the field sales force and our customers. The candidate is responsible for actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the sales team as the key technical advisor and product advocate, the Application Sales Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Application Sales Engineer must be able to establish and maintain strong relationships throughout the sales cycle both within departments of TWG and with our customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES (functions): TWG expects that all employees will work safely without injury maintaining the highest safety standards in compliance with Company safety policies while interpreting Company policies to employees and enforces Company rules and safety regulations.
1. Maintain expert level of product knowledge (mechanical, electromechanical, and hydraulic systems) and application.
2. Understand solid models of new and existing parts/products as necessary, multi-view, detailed, drawings of assemblies, subassemblies and parts, including specifications, gear ratio's, bearing loads, fluid pressure and volume, directions of moving parts using engineering data and standard references
3. Experience using 3-d CAD systems (Solidworks preferred) 3-d models and assemblies
4. Basic knowledge of common manufacturing processes
5. Basic knowledge of Gated Product Development processes, Critical Chain, and other similar project management processes
6. Articulate technology and product positioning to both business and technical users.
7. Provide design and specification development support to distributors and OEMs.
8. Respond to functional and technical elements of Request For Information /Request For Price
9. Adhering to all internal procedures related to Request For Price
10. Listen, understand and convey customer requirements.
11. Perform technical/ product training for sales people and customers.
12. Assist in the design and development of new products
13. Works with engineering personnel and manufacturing
14. Provide customer technical assistance to designated salesforce and customers for product questions and problems from the point of quotation request through post shipment and installation.
JOB QUALIFICATIONS includes the following. Other job qualifications within TWG may be required.
1. Must have a safety-focused, positive, professional & respectful attitude at all times within & outside TWG and / or Dover OPCS, both domestically and internationally.
2. Must demonstrate the ability to recognize problems, the willingness to respectfully confront problems and demonstrate problem solving skills.
3. Must be open to opportunities to learn and develop new skills.
4. Must learn and apply LEAN process improvement concepts as required.
5. Makes timely decisions and approaches all situations with integrity.
6. Analyzes job tasks to efficiently perform the job requirements in a timely manner.
7. Develops and maintains methods, procedures, attitudes and skills to provide quality work.
8. Has excellent attention to detail completing essential duties in an efficient and timely manner.
9. Maintains a safe, clean, orderly and uncluttered work environment.
10. Must be able to travel as required and/or directed.
11. Becomes familiar and complies with Company policies as provided in Employee Handbook or Official Postings and participates in and attends as directed Company meetings, training sessions and seminars.
JOB COMPETENCIES ? Top three competencies for this position are:
a. Builds strong customer satisfaction and loyalty
b. Makes customers, either individually or in the aggregate, & their needs a primary focus of the business actions
c. Seeks out customer feedback and uses it to improve business success
d. Learns and adapts to customers in new environments and new markets
e. Has customer service orientation
a. Has credibility based on consistency of performance
b. Takes ownership for decisions and actions regardless of outcome
c. Follows through on commitments
d. Creates a sense of urgency and takes initiative and responsibility to get the right things done, right now
e. Has passion, energy and a desire to win
f. Does not accept mediocrity
g. Maintains focus and moves to action in conjunction with the Dover Values
a. Shows genuine interest in others by actively listening and responding to others concerns, empathetic
b. Respects diversity and values inclusiveness
c. Collaborates effectively with internal and external partners
d. Facilitates teamwork across business and functions
e. Treats others fairly, equally and with respect
- Minimum 3-5 years of engineering experience in a manufacturing environment.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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